WealthTrust App FAQ’s

What is WealthTrust ? When was it started ?

WealthTrust is India's first Zero commission wealth management mobile application. It helps you invest in mutual funds of 25 different AMCs in a smart, secure and paperless manner. It is created and promoted by Evolusolve Technologies Pvt. Ltd. which is an AMFI registered mutual fund advisor. WealthTrust earlier known as Wealthee was started in December 2015, the mutual fund investment platform was started in May 2016.

How secure is my data with WealthTrust?

WealthTrust employs state of the art 256 bit encryption algorithm to secure your data. Data is exchanged between the app and server using trusted digital encryption certified by GoDaddy. You can read privacy policy for further details

How can we contact you ?

We are always there to help you. You can contact us in multiple ways. Please visit our contact page for further details.

What will happen to my investments should something unfortunate happen to WealthTrust?

At the outset, we are a well funded company with a long term vision and business model. We will be here to serve our customers for long time to come. However, you should be rest assured about your investments. Any investments that you make through WealthTrust are made directly with the mutual fund, in your name. Money also flows from your account to AMC account and is not handled by WealthTrust at any time. So irrespective of what happens to us your investments will remain intact and can be managed outside of WealthTrust.

What will happen if I start using a new mobile or loose my mobile ?

You need not worry if you happen to change your mobile or loose current one. You can download the app from any other mobile and login using your credentials and all your mutual fund details will get synced in the new mobile. Henceforth, you can do all the transactions as you were able to do with your old mobile.

What is MFU and why do I get SMS and email from them after transaction?

MFU is a transaction aggregating platform. WealthTrust uses their services to facilitate Mutual fund transactions. Hence, whenever you initiate any transaction you might get a notification SMS or email from MFU.

How do I signup with WealthTrust?

Creating a Sign up with WealthTrust helps you 'Switch to Direct Plan in seconds'. Once you have downloaded the app, just click on 'My Account' in the menu. Clicking on 'Switch Now' or 'Invest Now' will also lead you to the Sign up page.

What details are required for signup?

Fill Basic details such as Mobile number, Email Id, set the password, provide PAN number, take a picture of PAN card and your selfie and you are ready with the signup.

I do not have my PAN card while signing up, what to do?

Do not worry, you can select the option of sending PAN card copy by email. You can email it to service@wealthtrust.in

Why is my Selfie required for signup?

Your Selfie is used to cross verify your PAN card and your identity. This will help you make switch transaction in seconds.

What all transactions are possible after signup?

You can start doing switch to direct transactions once you have signed up.

Is KYC mandatory to complete the signup process?

Currently we support only KYC compliant customers, hence KYC is mandatory.

Can I start transacting without submitting the documents?

Yes you can start doing switch transactions even before submitting the documents. However the processing will start only when your documents are received by email and verified.

How do I open an investment account with WealthTrust?

An investment account helps you invest in mutual funds of 25 different fund houses ( AMCs). Once you have signed up with WealthTrust you can create an Investment account. Clicking on 'My Account' in the menu or 'Invest Now' will lead you to the Investment account creation section.

What are the details required for opening an Investment account?

You need to fill in your Communication and residential details, bank account details, nomination details and take a picture of bank account proof to complete the account opening process.

Why is a cancelled cheque copy required for creating investment account?

It is required by SEBI and AMC as a bank account proof in order to verify the bank account through which Mutual fund purchase and redemption happens.

What all transactions are possible after filling in the investment account details?

You can make switch and redeem transaction from the app. You can also initiate 'Buy' transactions however they will remain in cart till your account is verified.

How soon can I make a 'Buy' or 'SIP' transaction after filling the details?

You can initiate a 'Buy' transaction after filling in the details, however they will remain in cart till your account is verified. To complete the transaction you need to process it from cart and make a payment once your account is verified. We try our best to verify your account in 48 working hours.

What is a CAN? Why have I received a CAN registration form in my email?

CAN stands for 'Common Account Number'. A CAN number is required for transacting through MFU which is a transaction aggregation platform. WealthTrust uses services from MFU to facilitate Mutual fund transactions, hence CAN registration is required for Buy/SIP transactions. The CAN registration form received by you is for your reference. Same will be submitted by WealthTrust on your behalf to MFU to create your account.

What are direct mutual funds?

Every Mutual fund has two kind of investment plans - Direct and Regular. Direct plan assure higher returns compared to regular plan as it has lower expenses The reason for lower expense is zero commission to distrubutor in Direct plan compared to a significant amount (~1 % every year in equity plans) in regular plans.

What is the difference between a direct plan and a regular plan?

All the characteristics of the both direct plan and regular plan are same except the expenses. A regular plan has a higher expense compared to the direct plan as in regular plan the fund has to provide commission to the distributor. All other characteristic such as risk factors, portfolio, fund manager, asset allocation, exit load remain the same.

What is a 'Switch' transaction ?

When you want to switch from one scheme/plan of a fund house ( AMC) to other other scheme/plan of the same AMC you can do a switch transaction. We provide the benefit of switching to low cost-higher returns 'Direct plans', in matter of seconds.

What all details are required for making a switch transaction?

You need your folio number and scheme name for making a switch transaction. However to verify your folio you might be asked to provide a folio number proof, based on the fund house of the scheme.

How will I know that the transaction is successful ?

Once you make a switch transaction we process the transaction forward after verifying the details. We try our best to process it in 24 hours. Once it is successful you will be notified by email. You can check the status in the 'My Orders' section as well.

How much time does it take to switch to direct plan ?

If you have all your details handy it takes less than 60 seconds to send us the switch order.

What happens to my money when I complete the 'Buy' transaction ?

Your money is transferred to AMC through an intermediate account held by MFU (Third party service provider). We do not receive any of your money in our accounts.

What is the NAV that I receive when I Buy mutual funds ?

You will receive same day NAV for non-liquid transactions of less than 2 Lakh (in a single scheme) in value if the transaction is made before 3:00 pm. For all liquid transactions and non-liquid transactions of greater than 2 Lakh, the NAV applicability will depend upon the realization of funds at AMC. In case of net banking payments or PayEezz, MFU Escrow account (Intermediate account) will be credited not less than T+1 business/working day wherein T refers to the payment initiated day. MFUI will ensure to transfer the funds to the AMC Accounts upon receipt.

How can I start an SIP?

In order to start an SIP you need to sign and submit the 'Payezz' (SIP) mandate form to WealthTrust. On successful registration of the mandate you will be able to complete the SIP order through the app by selecting 'SIP' in the 'Onetime/SIP' drop down.

Where do I need to send the SIP mandate?

You need to send the mandate to our operations office, whose address is mentioned in the Contact us page.

How can I redeem my Mutual fund units?

You can redeem your mutual fund units present in the WealthTrust portfolio anytime. Go to Smart Investment -> Transact -> Redeem and select any scheme which you have invested in and proceed with the redeem transaction.

Can I redeem mutual funds which are not bought through WealthTrust?

No. Currently we allow you to redeem only those units which you have bought from or switched into using WealthTrust.

How does WealthTrust capture the data?

WealthTrust decodes financial information from the transactional SMS in your phone. It employs smart natural language processing algorithms to do so.

Does WealthTrust read my personal messages?

No WealthTrust reads only transactional messages. It does not read even messages containing OTP, PIN and passwords.

How secure is WealthTrust's Financial Analyzer?

WealthTrust is the most secure app amongst it peers as it does not store any of your financial data on its servers. Your data stays in your phone and it is encrypted to ensure your data is intact even if your phone is lost. To add to that WealthTrust does not read any OTP, PIN, Password messages.

How will Financial analyzer help me save money?

"Financial Analyzer helps you save money in following ways:
1. You can see your high spend categories and see if your spend in those is going up or down. This can help you decide where to control your expenditure.
2. WealthTrust reminds you of your bills well in advance. This helps you pay the bills on time and avoid late payment charges.
3. WealthTrust tries to predict you low balance situations. This helps you to avoid defaults on your EMIs and help you avoid default charges.
4. You can also see trends of your bills. This can also help you decide where to control your expenses."

What is networth and how is it calculated?

Networth is your net economic position. It is summation of all your bank balances & investment value minus all your credit card outstandings.

What are these 'Future Debit' and 'Future Credit' transactions?

WealthTrust tries to predict your financial future by analysing your spending and income patterns.

Where can I see all the predicted transactions?

Click on the networth graph and swipe to the future tab. Here you can see all the predicted transactions.

What is cashflow analysis?

It is an analysis of your income vs your expenses. Through this you can see your total income and expenses for a particular period. You can compare them and see if you are spending more than what you are earning and control your spends.

How can I see category wise spends?

By clicking on the Expenses section in the cash flow analysis page you can see the category wise pie chart of your spends. This shows the percentage of your spends on a particular category.

How can I see category wise trends?

By clicking on the category pie or the horizontal bar below you can see the monthly and yearly trends of spend on a particular category.

Where can I see ministatement of all my transactions till date ?

The list of transactions below the bar chart in the 'All' tab of the Cash flow analysis is the minisatement of all your captured transactions.

Can I edit a transaction?

You can edit the category of a transaction. Currently you cannot edit other fields

How can I delete a transaction ?

You can delete it by going to the transaction detail page and clicking the delete icon which is on the top right corner.

Can I add a transaction manually?

Yes you can add a cash transaction or a transaction in any of your bank accounts or credit cards. Just press the '+' button on dashboard and add income or expense transactions.

Can I add a category manually?

Yes you can add a category manually. Press the '+' button on dashboard and add a new category. You can also map keywords against this category

Can I pay bills through WealthTrust?

Yes you can pay your bills through WealthTrust. Just click on the Bills section. It will show you your pending bills. Click on 'Pay now' button. It will take you the Biller's website and there you can pay your bills.

What is WealthTrust's role in Bill payments?

WealthTrust just tries to help you buy taking you to the biller's site. WealthTrust is not in anyway involved in any further process.

What if some bill payments are not automatically captured?

If some bill payments are not captured automatically, you can click on 'Mark as paid' and WealthTrust will now consider this bill as paid.

What is 'Low Balance Notification' ?

WealthTrust predicts any 'Low balance situations' that might arise in future to help you keep sufficient balance and avoid defaults.

Can I change the 'Low balance' trigger amount?

Yes you can change the amount on which Low balance will be triggered by going to Settings -> Notifications ->Low Balance Notifications . By default it is set at Rs. 1000.

Can I customize the notifications ?

Yes you can change the notification timings and enable/disable them by going ot Settings -> Notifications.

How can I manage cash transactions with WealthTrust ?

You can add Cash expense or income by using the '+' button. This will add a cash account to your Accounts and here you can see your cash transactions.

What is 'Cash as Expense' in the settings screen.

This is a feature related to cash management. By default all cash withdrawal are treated as expense and not as cash withdrawn from your accounts to your wallet or a cash account. If you turn 'Cash as expense' off then all cash withdrawal will be treatead as cash withdrawn from bank and deposited to your cash account. Now adding any cash expense manually will debit money from this account and vice-versa.

Can I lock the app with a PIN?

Yes if you want to lock the app with a PIN, just go to the settings screen and enable the PIN.

Where can I see my Mutual fund portfolio?

You can go to the account details page and in the Mutual fund section see your Mutual fund portfolio. The amount displayed is the value of your mutual fund at current NAV. This section also shows the amount of appreciation or depreciation in the value of that particular fund.

Can I add a Mutual fund transaction manually?

No you cannot add or edit a mutual fund transaction currently. We will try to address this in the next update.

How is the NAV updated?

The NAV values are fetched from AMFI website daily and stored on our server. WealthTrust fetches this data and updates in the app.